# Latest

**URL:** https://learn.goziro.com/latest.md

[Latest](https://learn.goziro.com/latest.md) · [Categories](https://learn.goziro.com/categories.md) · [Tags](https://learn.goziro.com/tags.md)

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## [Release Notes - ZIRO Platform November 2026](https://learn.goziro.com/t/release-notes-ziro-platform-november-2026/171)

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**Author:** [@Sean](https://learn.goziro.com/u/Sean)\
**Replies:** 0\
**Last updated:** [November 10, 2026, 5:12pm UTC](https://learn.goziro.com/t/release-notes-ziro-platform-november-2026/171 "2026-11-10T17:12:46Z")

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ZIRO Platform for Microsoft — November 2026 Release Notes This month’s release focuses on reliability and polish. Site Migration Tracker gets easier to navigate, and several features graduate from beta. Migrations Fast…

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## [Release Notes - ZIRO Platform October 2026](https://learn.goziro.com/t/release-notes-ziro-platform-october-2026/168)

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**Author:** [@ckillen](https://learn.goziro.com/u/ckillen)\
**Replies:** 0\
**Last updated:** [September 24, 2026, 1:30pm UTC](https://learn.goziro.com/t/release-notes-ziro-platform-october-2026/168 "2026-09-24T13:30:30Z")

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ZIRO Platform for Microsoft — October 2026 Release Notes This month’s release helps migration teams get from assessment to cutover faster. Site-level tracking, smarter number mapping, and RingCentral Call Queue migration…

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## [Reports Dashboard](https://learn.goziro.com/t/reports-dashboard/167)

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**Author:** [@ckillen](https://learn.goziro.com/u/ckillen)\
**Replies:** 0\
**Last updated:** [September 4, 2026, 2:27pm UTC](https://learn.goziro.com/t/reports-dashboard/167 "2026-09-04T14:27:32Z")

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This page summarizes your Microsoft Teams voice configuration reports. Each card shows the current count for a report — select a card to open the full report.

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## [Release Notes - ZIRO Platform September 2026](https://learn.goziro.com/t/release-notes-ziro-platform-september-2026/166)

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**Author:** [@Benoit](https://learn.goziro.com/u/Benoit)\
**Replies:** 0\
**Last updated:** [August 31, 2026, 3:18pm UTC](https://learn.goziro.com/t/release-notes-ziro-platform-september-2026/166 "2026-08-31T15:18:49Z")

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Release Notes - ZIRO Platform September 2026 This release of ZIRO Platform is planned for General Availability in September 2026 Complete Call Queue & Auto Attendant Configuration Administrators can now configure Micr…

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## [Manage Migration Sites](https://learn.goziro.com/t/manage-migration-sites/165)

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**Author:** [@ckillen](https://learn.goziro.com/u/ckillen)\
**Replies:** 0\
**Last updated:** [August 26, 2026, 3:14pm UTC](https://learn.goziro.com/t/manage-migration-sites/165 "2026-08-26T15:14:11Z")

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Sites represent the physical locations you’re migrating from CUCM to Teams. Define each site by name and country on the Sites tab, then choose which CUCM field identifies a site — Device Pool, Route Partition, Device Cal…

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## [Release Notes - ZIRO Platform August 2026](https://learn.goziro.com/t/release-notes-ziro-platform-august-2026/164)

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**Author:** [@ckillen](https://learn.goziro.com/u/ckillen)\
**Replies:** 0\
**Last updated:** [July 27, 2026, 3:53pm UTC](https://learn.goziro.com/t/release-notes-ziro-platform-august-2026/164 "2026-07-27T15:53:05Z")

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This release of ZIRO Platform is planned for General Availability in August 2026 Complete Management of Teams Auto Attendants Now, administrators can create, manage, and delete Microsoft Teams Auto Attendants — all fr…

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## [Release Notes - ZIRO Platform July 2026](https://learn.goziro.com/t/release-notes-ziro-platform-july-2026/163)

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**Author:** [@Benoit](https://learn.goziro.com/u/Benoit)\
**Replies:** 0\
**Last updated:** [July 8, 2026, 2:28pm UTC](https://learn.goziro.com/t/release-notes-ziro-platform-july-2026/163 "2026-07-08T14:28:47Z")

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This release of ZIRO Platform is planned for General Availability in July 2026 Role-Based Access Control (RBAC) for Reports, Automation, Migrations & Tenant Administration Administrators can now assign granular, per-t…

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## [Tenant Privileges](https://learn.goziro.com/t/tenant-privileges/162)

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**Author:** [@Benoit](https://learn.goziro.com/u/Benoit)\
**Replies:** 0\
**Last updated:** [July 3, 2026, 7:46pm UTC](https://learn.goziro.com/t/tenant-privileges/162 "2026-07-03T19:46:13Z")

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This page manages role and privilege assignments that apply across a single tenant on the platform, rather than across every tenant. Assign the Tenant Administrator permission to grant users or groups full access across…

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## [Global Privileges](https://learn.goziro.com/t/global-privileges/161)

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**Author:** [@Benoit](https://learn.goziro.com/u/Benoit)\
**Replies:** 0\
**Last updated:** [July 3, 2026, 7:42pm UTC](https://learn.goziro.com/t/global-privileges/161 "2026-07-03T19:42:24Z")

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This page manages role and privilege assignments that apply across every tenant on the platform, rather than to a single tenant. Assign the Global Admin permission to grant users or groups full access across all tenants…

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## [RingCentral Auto Attendant List View](https://learn.goziro.com/t/ringcentral-auto-attendant-list-view/158)

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**Author:** [@Benoit](https://learn.goziro.com/u/Benoit)\
**Replies:** 0\
**Last updated:** [June 17, 2026, 8:11pm UTC](https://learn.goziro.com/t/ringcentral-auto-attendant-list-view/158 "2026-06-17T20:11:15Z")

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This dashboard provides an overview of all RingCentral Auto Attendants discovered in your environment, along with key details to help plan their migration to Microsoft Teams. Each entry displays the Auto Attendant’s nam…

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## [Release Notes - ZIRO Platform 10.7](https://learn.goziro.com/t/release-notes-ziro-platform-10-7/146)

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**Author:** [@Benoit](https://learn.goziro.com/u/Benoit)\
**Replies:** 3\
**Last updated:** [June 16, 2026, 5:13pm UTC](https://learn.goziro.com/t/release-notes-ziro-platform-10-7/146 "2026-06-16T17:13:12Z")

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Release 10.7 of ZIRO Platform is planned for General Availability in May 2026 Microsoft Teams Auto Attendants Management Administrators can now browse and view existing Microsoft Teams Auto Attendants directly within …

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## [ZIRO Platform for Microsoft - Security and Compliance Links](https://learn.goziro.com/t/ziro-platform-for-microsoft-security-and-compliance-links/157)

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**Author:** [@KevinP](https://learn.goziro.com/u/KevinP)\
**Replies:** 0\
**Last updated:** [June 11, 2026, 12:29pm UTC](https://learn.goziro.com/t/ziro-platform-for-microsoft-security-and-compliance-links/157 "2026-06-11T12:29:43Z")

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:shield: For ZIRO’s organization-level security and compliance information, certifications, and trust documentation, visit trust.goziro.com. This page indexes all security and compliance documentation for ZIRO Platform…

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## [Email Notifications](https://learn.goziro.com/t/email-notifications/156)

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**Author:** [@ckillen](https://learn.goziro.com/u/ckillen)\
**Replies:** 0\
**Last updated:** [May 29, 2026, 3:27pm UTC](https://learn.goziro.com/t/email-notifications/156 "2026-05-29T15:27:53Z")

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Stay ahead of issues in your Teams environment. Configure scheduled email reports to automatically surface policy misconfigurations, dial plan capacity concerns, audio conferencing issues, and voice app problems before t…

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## [PBX Assessment - CUCM Directory Number Report](https://learn.goziro.com/t/pbx-assessment-cucm-directory-number-report/90)

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**Author:** [@Sean](https://learn.goziro.com/u/Sean)\
**Replies:** 0\
**Last updated:** [February 26, 2025, 6:38pm UTC](https://learn.goziro.com/t/pbx-assessment-cucm-directory-number-report/90 "2025-02-26T18:38:22Z")

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The CUCM Directory Numbers Report is designed to help you easily migrate users from your Cisco PBX to Microsoft Teams Phone by automating the identification of your users’ phone numbers and helping you determine which nu…

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## [Audio Conferencing Misconfiguration Report](https://learn.goziro.com/t/audio-conferencing-misconfiguration-report/155)

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**Author:** [@ckillen](https://learn.goziro.com/u/ckillen)\
**Replies:** 0\
**Last updated:** [May 20, 2026, 6:44pm UTC](https://learn.goziro.com/t/audio-conferencing-misconfiguration-report/155 "2026-05-20T18:44:49Z")

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The Audio Conferencing Misconfiguration Report displays all Microsoft Teams users with an assigned audio conferencing number, surfacing those whose number is assigned from a country that does not align with their usage l…

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## [Shared Voicemail Group Management](https://learn.goziro.com/t/shared-voicemail-group-management/154)

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**Author:** [@ckillen](https://learn.goziro.com/u/ckillen)\
**Replies:** 0\
**Last updated:** [May 15, 2026, 3:30pm UTC](https://learn.goziro.com/t/shared-voicemail-group-management/154 "2026-05-15T15:30:24Z")

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If your organization uses Shared Voicemail in Microsoft Teams, shared voicemail boxes are backed by Microsoft 365 groups. It may be useful to expose certain shared voicemail groups to your helpdesk so they can manage mem…

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## [RingCentral Call Queues](https://learn.goziro.com/t/ringcentral-call-queues/153)

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**Author:** [@Benoit](https://learn.goziro.com/u/Benoit)\
**Replies:** 0\
**Last updated:** [May 14, 2026, 7:28pm UTC](https://learn.goziro.com/t/ringcentral-call-queues/153 "2026-05-14T19:28:28Z")

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This page displays the full configuration of a single RingCentral Call Queue, including its routing behaviour, audio prompts, error handling rules, and assigned members. Routing Settings Routing Method: Indicates how …

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## [Usage Location Enforcement in Microsoft Teams Phone](https://learn.goziro.com/t/usage-location-enforcement-in-microsoft-teams-phone/151)

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**Author:** [@KevinP](https://learn.goziro.com/u/KevinP)\
**Replies:** 0\
**Last updated:** [May 12, 2026, 1:53pm UTC](https://learn.goziro.com/t/usage-location-enforcement-in-microsoft-teams-phone/151 "2026-05-12T13:53:24Z")

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Enforcing Usage Location Alignment for Phone Number Assignment Aligning a user’s Usage Location with the regional origin of their assigned phone number is a foundational control for predictable call behavior and emergenc…

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## [RingCentral Auto Attendant](https://learn.goziro.com/t/ringcentral-auto-attendant/150)

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**Author:** [@Benoit](https://learn.goziro.com/u/Benoit)\
**Replies:** 0\
**Last updated:** [May 5, 2026, 9:51pm UTC](https://learn.goziro.com/t/ringcentral-auto-attendant/150 "2026-05-05T21:51:20Z")

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This page provides a complete overview of the selected RingCentral Auto Attendant and how incoming calls are handled. Use it to quickly understand the attendant’s configuration and verify how callers are routed at a glan…

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## [ZIRO Platform — June 2026 Update](https://learn.goziro.com/t/ziro-platform-june-2026-update/149)

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**Author:** [@ckillen](https://learn.goziro.com/u/ckillen)\
**Replies:** 0\
**Last updated:** [May 4, 2026, 3:15pm UTC](https://learn.goziro.com/t/ziro-platform-june-2026-update/149 "2026-05-04T15:15:49Z")

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Emergency Policy Management Administrators can now view and manage Emergency Calling and Emergency Call Routing policies directly within ZIRO Platform. This completes the Network Topology management experience introduced…

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## [Policy Misconfiguration Report](https://learn.goziro.com/t/policy-misconfiguration-report/64)

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**Author:** [@ckillen](https://learn.goziro.com/u/ckillen)\
**Replies:** 0\
**Last updated:** [September 26, 2024, 7:10pm UTC](https://learn.goziro.com/t/policy-misconfiguration-report/64 "2024-09-26T19:10:28Z")

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This report displays all Microsoft Teams users with an assigned LineURI, highlighting those with misconfigured policies. For each user, the report includes their DID along with their currently assigned policies. Cells a…

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## [Release Notes - ZIRO Platform 10.6](https://learn.goziro.com/t/release-notes-ziro-platform-10-6/131)

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**Author:** [@Carl](https://learn.goziro.com/u/Carl)\
**Replies:** 1\
**Last updated:** [April 21, 2026, 5:29pm UTC](https://learn.goziro.com/t/release-notes-ziro-platform-10-6/131 "2026-04-21T17:29:15Z")

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Release 10.6 of ZIRO Platform is planned for General Availability April 2026 Teams Calling PSTN Usage – Suggested Calling Product Insights For a detailed explanation on how calculations are performed and limitations,…

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## [RingCentral Guide](https://learn.goziro.com/t/ringcentral-guide/145)

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**Author:** [@Benoit](https://learn.goziro.com/u/Benoit)\
**Replies:** 0\
**Last updated:** [April 9, 2026, 5:42pm UTC](https://learn.goziro.com/t/ringcentral-guide/145 "2026-04-09T17:42:48Z")

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To allow ZIRO Platform to access your RingCentral environment for a migration, you will need to provide a Client ID, Client Secret and JWT Token. This information can be gathered from the RingCentral Developers portal an…

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## [Voice App Misconfiguration Report](https://learn.goziro.com/t/voice-app-misconfiguration-report/144)

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**Author:** [@Benoit](https://learn.goziro.com/u/Benoit)\
**Replies:** 0\
**Last updated:** [April 7, 2026, 4:19pm UTC](https://learn.goziro.com/t/voice-app-misconfiguration-report/144 "2026-04-07T16:19:56Z")

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The Voice App Misconfigurations Report identifies Call Queues and Auto Attendants in your tenant that contain invalid references — for example, references to users, resource accounts, or groups that have since been delet…

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## [Emergency Call Routing Policies](https://learn.goziro.com/t/emergency-call-routing-policies/143)

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**Author:** [@ckillen](https://learn.goziro.com/u/ckillen)\
**Replies:** 0\
**Last updated:** [April 3, 2026, 1:21pm UTC](https://learn.goziro.com/t/emergency-call-routing-policies/143 "2026-04-03T13:21:19Z")

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Emergency Call Routing Policies control the behavior of emergency calls placed by Teams users — including which PSTN usage is applied, which numbers trigger emergency routing, and how dynamic emergency calling is handled…

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## [Emergency Calling Policies](https://learn.goziro.com/t/emergency-calling-policies/142)

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**Author:** [@ckillen](https://learn.goziro.com/u/ckillen)\
**Replies:** 0\
**Last updated:** [March 27, 2026, 1:25pm UTC](https://learn.goziro.com/t/emergency-calling-policies/142 "2026-03-27T13:25:09Z")

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Emergency calling policies control how Teams handles calls to emergency numbers — including who gets notified, how they’re notified, and how the caller’s location is resolved. Notification mode — whether security staff…

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## [Release Notes - ZIRO Platform 10.5](https://learn.goziro.com/t/release-notes-ziro-platform-10-5/130)

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**Author:** [@Carl](https://learn.goziro.com/u/Carl)\
**Replies:** 3\
**Last updated:** [March 25, 2026, 5:24pm UTC](https://learn.goziro.com/t/release-notes-ziro-platform-10-5/130 "2026-03-25T17:24:53Z")

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Release 10.5 of ZIRO Platform is planned for General Availability March 2026 Create and Manage Resource Accounts With the creation of Resource Accounts requiring Microsoft 365 Global Admin or User Admin roles, orga…

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## [PSTN Call Record Finder](https://learn.goziro.com/t/pstn-call-record-finder/108)

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**Author:** [@Sean](https://learn.goziro.com/u/Sean)\
**Replies:** 0\
**Last updated:** [August 13, 2025, 7:45pm UTC](https://learn.goziro.com/t/pstn-call-record-finder/108 "2025-08-13T19:45:07Z")

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For information on how Call Record Logs are Collected and Stored, see https://learn.goziro.com/t/pstn-call-records-how-it-works-use-cases/116 The PSTN Call Record Finder provides an easy way to find records by UPN, Di…

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## [RingCentral Migration Dashboard](https://learn.goziro.com/t/ringcentral-migration-dashboard/141)

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**Author:** [@Benoit](https://learn.goziro.com/u/Benoit)\
**Replies:** 0\
**Last updated:** [March 20, 2026, 5:11pm UTC](https://learn.goziro.com/t/ringcentral-migration-dashboard/141 "2026-03-20T17:11:35Z")

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This dashboard provides high-level insights into your current PBX, helping you better understand your migration path to Teams. For a detailed explanation of each widget, please consult the following links: Numbers by …

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## [Number Migration Report (RingCentral)](https://learn.goziro.com/t/number-migration-report-ringcentral/140)

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**Author:** [@Benoit](https://learn.goziro.com/u/Benoit)\
**Replies:** 0\
**Last updated:** [March 20, 2026, 5:10pm UTC](https://learn.goziro.com/t/number-migration-report-ringcentral/140 "2026-03-20T17:10:24Z")

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The Number Migration Report is designed to help you easily migrate users from your RingCentral PBX to Microsoft Teams Phone by automating the identification of your users’ phone numbers and determining which numbers are …

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