Features
BETA Migrate Cisco (CUCM) Users to Microsoft Teams Phone
Feedback Wanted - We’d love to hear your feedback about this feature.
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Feedback Wanted - We’d love to hear your feedback about this feature.
Get ready to supercharge your Cisco CUCM migration to Microsoft Teams Phone! 
Upload a .tar export of your configuration and Call Detail Records (CDR) export to dive into amazing insights into your CUCM directory! 
Skip the spreadsheets and let ZPM do the heavy lifting! Our report looks across your Microsoft 365 Environment and CUCM to automatically identify your users’ phone numbers and utilization while also providing insights into who is licensed and ready for Microsoft Teams Phone! Users can be selected and built in Microsoft Teams in just seconds!
New EULA and notification system
Users will be asked to agree to our new End User License Agreement when signing in for the first time. This form will only appear once until a new ZIRO issues a new EULA that needs to be agreed to.
ZPM can also display notifications when new release notes or a system-wide outage occur.
An Improved Bulk Provisioning Experience
Our Bulk Provisioning module has undergone a complete redesign to make it easier to assign numbers and policies to Teams users. Stage multiple jobs with hundreds of users. Validate their licenses, policies, and phone number assignments quickly. You can build them all in just seconds.
New Multi-Tenant Sign-In Experience (using Microsoft OIDC)
Note: The administrator must disable SAML SSO for OIDC to be enabled. New installations are OIDC-enabled by default.
Users from different tenants can now access ZPM using Microsoft OpenID Connect. This feature enables multi-tenant organizations to allow helpdesk users from various tenants, such as contractors and managed service providers, who are not members of the organization, to sign in to ZPM.
Setting up OIDC for new installations is considerably easier than SAML, as it does not require exchanging IdP or SP metadata files.
For information, see Gettting Started with Single Sign-On (OIDC or SAML)
Configure Call Forwarding and Delegation Settings
Adjusting user calling settings like call forwarding and delegates is now easier than ever! You can configure call forwarding rules and manage delegates using natural language.
PSTN Utilization Reports
Have you ever stopped to consider who among your team is truly making the most of their Phone System Licenses? We have an effective and user-friendly solution: our PSTN Utilization Report.
This insightful report quickly reveals the users who seldom make or receive calls, pinpointing those who may not need a dedicated Direct Inward Dialling (DID) number.
This report enables significant cost savings, makes your phone system more efficient, and ensures you only pay for what you use!
Other Enhancements
- Improved Feedback for Required Roles & Permissions when setting up ZPM.
- Devices with a non-urgent status are now shown as OK on a user’s 360 view.
- User profile pictures are now cached. This should make pages with multiple user pictures load faster.
- Administrators cannot delete the Proxy Server Connection if one or more Proxy Features are turned on.
- Handlebars can now be transformed to capitalize the first letter of a variable.
- Custom PowerShell reports now supports
Group-ObjectandSelect-Objectcmdlets
Fixed Bugs
- Fixed an issue where Call Queues would fail to load on a user’s 360 view.
- Empty UPN on Bulk Draft creates an empty badge in the Draft List view.
- Ranges in the Dial Plan Group view are now shown in numerical order in the number grid.
- The text on the System Health Status badge does not overflows anymore.
- Fixed an issue where users could not be found in the User & Group Permission page if the search query had trailing spaces.
- Fixed an issue where links in the About cards would not open in a new tab.
- The 360 view now loads properly for users with multiple Private Line
- Security Groups removed from Entra that are still referenced in ZPM’s configuration are now highlighted in red rather than removed without an administrator’s consent.