This report presents a comprehensive count of PSTN calls and minutes per user by compiling all available Call Detail Records (CDRs) from your Microsoft Teams Calling environment.
It provides valuable insights into user call activity and includes an option to hide users with PSTN calling usage. This feature enables you to easily identify users who do not utilize PSTN calling and may be eligible for a downgrade to more cost-effective calling solutions, potentially resulting in significant savings.
Notes
- This report is created by analyzing all assigned numbers in Teams and cross-referencing those numbers with any corresponding CDR related to calls made or received.
- The report stores calling data for the past 90 days.