This report presents a comprehensive count of PSTN calls and minutes per user by compiling all available Call Detail Records (CDRs) from your Microsoft Teams Calling environment.
It provides valuable insights into user call activity and includes an option to hide users with PSTN calling usage. This feature helps you easily identify users who do not use PSTN calling and who could be transitioned to shared calling or possibly a plan with fewer minutes.
Notes
- This report is created by analyzing all assigned numbers in Teams and cross-referencing those numbers with any corresponding CDR related to calls made or received.
- The report stores calling data for the past 90 days.
Required Permission
This report requires the CallRecords.Read.All API permission. For more information consult the Roles and Permissions Required for ZPM documentation.