Voice App Misconfiguration Report

The Voice App Misconfigurations Report identifies Call Queues and Auto Attendants in your tenant that contain invalid references — for example, references to users, resource accounts, or groups that have since been deleted.

These misconfigurations can cause call flows to stop working. The reports details what type of Voice Application it is (Call Queue or Auto Attendant), what type of misconfiguration was found, and how many misconfigurations were found in that Voice Application.

Corrections are made by clicking the chevron on the affected row, which opens the Call Queue or Auto Attendant’s configuration page with the specific error(s) highlighted for you to resolve.