The following article assumes that the ZPM Proxy is configured and enabled. For instructions on how to setup your proxy see ZPM Proxy - How to setup Connection between ZPM and Proxy
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In your browser, connect to your ZPM machine as an administrator and go to the Settings menu, then to Proxy Server Management > Proxy Feature Settings.
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Enable the Display Assigned Numbers in CUCM as Unavailable in ZPM toggle and select the desired radio button option.
2.1 If you select matching last X digits match, you must provide the Count of Matching Last Digits.
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In your browser, connect to your Proxy server as an administrator and go to the Settings menu, then to Proxy Server Management > Proxy Feature Settings.
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Enable the Display Assigned Numbers in CUCM as Unavailable in ZPM toggle and select the desired radio button option.
4.1 If you select matching last X digits match, you must provide the Count of Matching Last Digits.
Your helpdesk users will now see all assigned numbers in CUCM and Teams!