To analyze your Cisco UC environment, we need some export data. Please review the following Required and Optional processes and collect all the files necessary to inform a thorough analysis.
Your ZIRO account team will provide a file transfer destination, but we’re also here to provide export guidance for your specific situation or answer any questions you have about this process.
REQUIRED - Export your Cisco Unified Communication Manager (CUCM) configuration:
https://learn.goziro.com/t/how-to-export-a-cucm-configuration/24
OPTIONAL - Add utilization data via CDR export from CAR:
How to Export CDR Dump File from CUCM
OPTIONAL - Get a comprehensive view of your Cisco Unity Connection Call Handlers by running our special PowerShell 7.x script:
How to export Cisco Unity Connection Configuration